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Please note: limited availability. If you get back to the previous step for changing your selection now, the selected train or fare might no longer be avalaible.
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{"toastMessages":[{"message":"Multiple tickets have been removed automatically from your selection.","actions":[28],"displayTime":2500,"manualClose":false},{"message":"Multiple tickets have been added automatically to your selection.","actions":[25],"displayTime":2500,"manualClose":false},{"message":"The calculated costs have been removed.","actions":[29],"displayTime":2500,"manualClose":false},{"message":"The calculated refund fee is incorrect. Please try again or contact our ##contactcenter##.","actions":[31],"displayTime":2500,"manualClose":false},{"message":"You'll receive your refund within a few days.","actions":[32],"displayTime":2500,"manualClose":false},{"message":"The calculated overrule costs have been applied.","actions":[30],"displayTime":2500,"manualClose":false}],"explanationMessage":""}
Tickets to cancel: this is the value of the selected tickets
Cancellation fee: certain fares can only be partially refunded.
Reprice Fee: the fare of the original ticket is based on a return trip. By canceling one leg of the journey, your remaining ticket(s) will be repriced to a one way ticket fare.
Discount code applied: this is the value of the validated discount code.
The booking reference (DNR) has not been found. Please enter the booking reference and the email address used during the booking.